Everyone needs to know how to work safely including employees, contractors and self-employed people.

You must provide clear instruction, information and adequate training and supervision. Consideration should be given to particular training needs such as new recruits, people changing jobs or responsibilities, young employees and health and safety representatives along with those who do not speak English or where their understanding of the language is poor.

Everyone should have a suitable amount of information on the hazards, risks, controls and how to follow emergency procedures.

Records will help you understand if refresher training is needed. Engage with staff to see if training is effective.

Training should take place in working hours and be free for employees.

You must provide adequate supervision for workers. Supervisors need to:

• Know what is expected of them in terms of health & safety.
• Understand the Health and Safety Policy, where they fit in and how it should be managed.
• Ensure workers they are responsible for understand risks and controls.
• Ensure controls are up to date, being properly used, maintained and monitored.

Supervisors may need training in specific hazards and they may also need to check contractors are working as they should.

Workers should know how to raise concerns and supervisors should accommodate those who do not speak English (well).

Supervision helps you monitor effectiveness of training and whether workers have the capacity and competence to do the job.